Lesson Plan

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Lesson Plan
Grade: Year 10 Date: 18/01/2026
Subject: Business Studies
Lesson Topic: concept of quality assurance
Learning Objective/s:
  • Describe the purpose and benefits of quality assurance in business.
  • Distinguish between quality assurance (QA) and quality control (QC).
  • Explain the key steps and tools used to implement QA.
  • Analyse defect‑rate data to evaluate QA effectiveness.
  • Apply the PDCA cycle to improve a process.
Materials Needed:
  • Projector and screen for slides
  • Whiteboard and markers
  • Handout summarising QA steps and tools
  • Sample defect‑rate data sheet
  • Flowchart templates for group activity
  • Printed excerpt of ISO 9001 standards
 Introduction:
Begin with a quick poll: “What would happen if a product you bought kept breaking?” Connect responses to the importance of consistent quality. Review prior knowledge of product standards, then outline today’s success criteria: students will be able to explain QA concepts, compare QA with QC, and design a simple QA plan.
Lesson Structure:
  1. Do‑now (5’) – Students write one example of a product failure and its impact; share briefly.
  2. Mini‑lecture (10’) – Define quality, QA vs QC, and why quality matters (using the benefits list).
  3. Interactive comparison (8’) – Fill a Venn diagram comparing QA and QC from the provided table.
  4. Step‑by‑step QA process (12’) – Teacher walks through the eight QA steps, highlighting tools; students annotate a flowchart template.
  5. Data analysis activity (10’) – Using the defect‑rate sheet, calculate DR, plot on a control chart, discuss trends.
  6. Case‑study discussion (8’) – Review the manufacturing firm example; groups suggest two improvements.
  7. Consolidation quiz (5’) – Quick Kahoot/exit ticket with three questions on the objectives.
  8. Homework briefing (2’) – Assign a short report designing a QA plan for a chosen product.
Conclusion:
Summarise how systematic QA prevents defects and supports business goals. Ask students to share one key takeaway on the board. Collect the exit‑ticket quiz as an exit ticket and remind them to submit their QA plan report by the next lesson.