Business Studies – 2.2.2 The functions of management | e-Consult
2.2.2 The functions of management (1 questions)
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Answer: Managing a highly skilled and experienced workforce presents unique challenges for a manager. These employees are likely to be independent, have strong opinions, and may be resistant to micromanagement. The manager needs to shift from a traditional command-and-control approach to a more collaborative and empowering style.
- Challenge: Resistance to Authority: Experienced employees may be reluctant to accept instructions from a manager, especially if they feel their expertise is not valued.
- Challenge: Lack of Motivation: Highly skilled employees may become bored or disengaged if they are not given challenging or stimulating work.
- Challenge: Difficulty in Implementing Change: Experienced employees may be skeptical of new ideas or changes to existing processes.
Overcoming these challenges:
- Empowerment: Delegate responsibility and give employees autonomy over their work. Allow them to make decisions and take ownership of projects.
- Communication: Foster open communication and encourage employees to share their ideas and concerns. Regular feedback sessions are crucial.
- Recognition and Reward: Recognize and reward high performance. This could include bonuses, promotions, or opportunities for professional development.
- Collaboration: Involve employees in the decision-making process. Seek their input and expertise before implementing changes. This builds buy-in and reduces resistance.
- Trust: Build a relationship of trust with employees. Show that you value their skills and experience.
By adopting a more collaborative and empowering approach, the manager can effectively command and control a highly skilled workforce while maintaining their motivation and engagement.