Business – 2.1 HRM – Recruitment and selection | e-Consult
2.1 HRM – Recruitment and selection (1 questions)
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Job Description (excerpt)
- Title: Sales Manager – Flagship Store
- Location: City centre flagship outlet
- Purpose of role: Lead the store team to achieve sales targets, ensure high customer service standards and manage day‑to‑day operations.
- Key responsibilities:
- Set and monitor weekly/monthly sales targets.
- Recruit, train and develop sales staff.
- Analyse sales data and implement merchandising strategies.
- Handle customer complaints and maintain visual standards.
- Prepare budgets and manage store expenses.
- Reporting line: Reports to Regional Operations Manager.
Person Specification (excerpt)
- Essential qualifications: GCSEs (including English and Maths) or equivalent.
- Essential experience: Minimum 3 years in retail sales, with at least 1 year in a supervisory or managerial role.
- Key skills:
- Strong leadership and people‑management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using POS systems and basic MS Excel.
- Personal attributes: High motivation, results‑oriented, able to work under pressure and flexible with working hours.
- Desirable: Experience with visual merchandising and knowledge of the brand’s product range.
Recommended recruitment method: Online recruitment via specialist retail job boards and the company’s own careers website.
Justification:
- The role requires specific retail experience; specialist job boards attract candidates already interested in the sector.
- Online posting allows the company to showcase its brand culture and store environment, appealing to proactive candidates.
- Speed of application and the ability to filter CVs using keywords (e.g., “sales manager”, “retail”) reduces time‑to‑hire.
- Cost‑effective compared with agencies and reaches a broader pool than traditional print adverts.