Business – 7.1 Organisational structure – Types of structure | e-Consult
7.1 Organisational structure – Types of structure (1 questions)
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Answer:
- Chain of command: The line of authority that extends from the top of the organisation down to the lowest level, indicating who reports to whom.
- Delegation: The process by which a manager assigns authority and responsibility for specific tasks to sub‑ordinates while retaining overall accountability.
- Accountability: The obligation of an individual to answer for the outcomes of the tasks for which they have been given authority and responsibility.
Diagram of authority and responsibility flow:
| Board / CEO |
| ↓ (delegates authority) |
| Senior Managers |
| ↓ (delegates authority) |
| Middle Managers |
| ↓ (delegates authority) |
| Supervisors / Team Leaders |
| ↓ (assigns tasks) |
| Operational Staff |
In this structure, authority flows down the chain of command, responsibility is assigned at each level, and accountability remains with the manager who delegated the task.