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Information Communication Technology ICT

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Know and understand safety issues including electrocution from spilling drinks near electrical equipment and touching live cables, fire from sockets being overloaded or equipment overheating, tripping over trailing cables, heavy equipment falling and Know and understand the positive and negative effects of microprocessors/smart devices in monitoring and controlling devices in the home including the impact on lifestyle, leisure time, physical fitness, security of data, the degree of social interac Be able to create generic external styles and inline style attributes including background properties (colour, images), font properties, table, table row, table header and table data properties (size, background colour, horizontal and vertical alignm Know and understand characteristics, uses and purpose of expert systems including mineral prospecting, car engine fault diagnosis, medical diagnosis, chess games, financial planning, route scheduling for delivery vehicles, plant and animal identifica Be able to create classes including background properties (colour, images), font properties, table, table row and table data properties (size, background colour, horizontal and vertical alignment, spacing, padding, borders: including collapsed, colou Know and understand characteristics, uses and constraints of email communication including acceptable language, guidelines set by an employer, the need for security, netiquette, email groups, carbon copy (cc), blind carbon copy (bcc), forward, attach Know and understand minimising the potential danger of using email including an awareness of the potential dangers of opening or replying to an email from an unknown person, an awareness of the risks associated with sending personal identifiable data Know and understand characteristics, uses, advantages and disadvantages of satellite systems including Global Positioning Systems (GPS), satellite navigation, Geographic Information Systems (GIS), media communication systems (satellite television, sa Know and understand characteristics, uses, advantages and disadvantages of input devices including keyboard, numeric keypad, pointing devices, remote control, joystick/driving wheel, touch screen (as an input device), scanners, camera, microphone, se Be able to format a table including to set horizontal cell alignment (left, right, centre, fully justified), set vertical cell alignment (top, middle, bottom), show gridlines, hide gridlines, wrap text within a cell, shading/colouring cells, adjust r Know and understand electronic funds transfer at point of sale (EFTPOS) terminals including checking of the validity of cards, the use of chip and PIN, the use of contactless cards, the use of Near Field Communication (NFC) payment, the communication Know and understand components of technical documentation including purpose of the system/program, limitations of the system, program listing, program language, program flowcharts/algorithms, system flowcharts, hardware and software requirements, fil Be able to create hyperlinks from text and images to bookmarks on the same page, other locally stored web pages, a website using the URL, send mail to a specified email address, to open in a specified location (the same window, a new window, with a w Know and understand minimising the potential danger of using social media including knowing how to block and report unwanted users, an awareness of the potential dangers of meeting an online contact face to face, avoiding the distribution of inapprop Know and understand characteristics, uses, advantages and disadvantages of output devices including monitors, touch screen (as an output device), multimedia projector, laser printer, inkjet printer, dot matrix printer, plotter, 3D printers, speaker, Know and understand components of user documentation including purpose of the system, limitations of the system, hardware and software requirements, how to load/run/install software, how to save a file, how to print data, how to add records, how to d Know and understand characteristics, uses, advantages and disadvantages of direct data entry devices including magnetic stripe reader, chip and PIN reader, Radio Frequency Identification (RFID) reader, Optical Mark Recognition/Reader (OMR), Optical C Be able to place appropriate elements in the head section of a web page including insert a page title to display in the browser, attach external stylesheets (with the correct hierarchy, using a relative file path), metatags to use the appropriate att Know and understand hardware as the physical components of a computer system Know and understand internal components including Central Processing Unit (CPU), processor, motherboard Know and understand internal memory including random access memory (RAM), read-only memory (ROM) Know and understand hardware components including graphics card, sound card, Network Interface Card (NIC), camera, internal/external storage devices, input and output devices Know and understand software as programs for controlling the operation of a computer or processing of electronic data Know and understand applications software provides the services that the user requires to solve a task Know and understand examples of applications software including word processing, spreadsheet, database management systems, control, measurement, applets and apps, video editing, graphics editing, audio editing, computer aided design (CAD) Know and understand system software provides the services that the computer requires to operate Know and understand examples of system software including compilers, linkers, device drivers, operating systems and utilities Know and understand characteristics of analogue and digital data Know and understand differences between analogue and digital data Know and understand the need to convert analogue to digital data so it can be processed by a computer Know and understand the need to convert digital data to analogue data so it can be used to control devices Know and understand the role of the CPU in processing instructions entered into the computer in order to produce an output Know and understand characteristics of ROM and RAM Know and understand differences between ROM and RAM Know and understand characteristics of input and output devices Know and understand differences between input and output devices Know and understand characteristics of backing storage Know and understand differences between backing storage and internal memory Know and understand characteristics of operating systems including Command Line Interface (CLI), Graphical User Interface (GUI), dialogue based and gesture based interface Know and understand differences between types of operating systems Know and understand advantages and disadvantages of the different types of operating systems Know and understand characteristics of a desktop computer Know and understand uses of a desktop computer including office and business management, education, gaming and entertainment Know and understand characteristics of mobile computers including laptop computers, smartphones, tablet and phablet computers Know and understand uses of mobile computers including office and business management, education, gaming, entertainment and remotely controlled devices Know and understand advantages and disadvantages of the different types of computer including portability and expandability Know and understand impact of emerging technologies on everyday life including Artificial Intelligence (AI), extended reality (virtual and augmented) Know and understand characteristics, uses, media, advantages and disadvantages of storage devices including magnetic, optical and solid-state Know and understand magnetic drives including fixed and portable magnetic hard drives, magnetic tape drives Know and understand optical drives including CD, DVD, Blu-ray Know and understand fixed and portable solid-state drive (SSD) including SSD, pen drive, flash drive Know and understand characteristics, uses, advantages and disadvantages of storage media including magnetic, optical and solid-state Know and understand magnetic drives including magnetic hard disks, magnetic tape Know and understand optical discs including CD, DVD, Blu-ray Know and understand solid-state media including memory cards (SD, xD, CFast) Know and understand the operation and purpose of a router including connecting networks and devices to the internet, storing computer addresses in a router, routing data packets Know and understand common network devices including network interface cards (NIC), hubs, bridges, switches Know and understand the uses of wi-fi and Bluetooth Know and understand connecting a device to a network using wi-fi Know and understand connecting a device to a network using Bluetooth Know and understand similarities and differences between Bluetooth and wi-fi Know and understand the characteristics, uses and issues relating to cloud computing Know and understand how data is stored, managed and shared using cloud computing Know and understand advantages and disadvantages of using cloud storage compared to other methods Know and understand characteristics, uses and purpose of an extranet, intranet and the internet Know and understand the differences and similarities between an extranet, intranet and the internet Know and understand Local Area Network (LAN), Wireless Local Area Network (WLAN), Wide Area Network (WAN) and the differences between these networks Know and understand privacy and confidentiality of data transfer Know and understand avoiding password interception by using up to date anti-spyware and regularly changing passwords Know and understand the differences between strong and weak passwords Know and understand other authentication methods including zero login, biometric methods, magnetic stripes, smart cards, physical tokens, electronic tokens Know and understand the use of anti-malware and anti-virus software Know and understand the operation of removing/quarantining viruses using up to date software Know and understand scanning the storage media used to transfer data Know and understand scanning the data/software when downloading Know and understand characteristics, uses, advantages and disadvantages of video-conferencing, audio-conferencing, web-conferencing Know and understand the hardware, software and network connection required to set up each type of electronic conference Know and understand the positive and negative effects of microprocessors/smart devices in monitoring and controlling transport including security of data, autonomous vehicles, transport safety Know and understand health issues including repetitive strain injury (RSI), back problems, eye problems, headaches Know and understand the causes of these health issues and strategies for preventing them Know and understand characteristics and uses of communication media including newsletters, posters, websites, multimedia presentations, audio, video, media streaming and ePublications Know and understand the use of mobile devices for communication including SMS messaging, phone calls, voice over Internet Protocol (VoIP), video calls, accessing the internet Know and understand computer modelling including personal finance, bridge and building design, flood water management, traffic management, weather forecasting Know and understand advantages and disadvantages of using computer modelling rather than humans Know and understand computer controlled systems including robotics in manufacture, production line control, autonomous vehicles Know and understand advantages and disadvantages of using computer controlled systems rather than humans Know and understand school management systems are used to manage learner registration and attendance Know and understand school management systems are used to record learner performance including computer aided learning Know and understand characteristics, uses, advantages and disadvantages of online booking systems including travel industry, concerts, cinemas, sporting events Know and understand characteristics, uses, advantages and disadvantages of Automatic Teller Machines (ATM) including withdrawing cash, depositing cash or cheques, checking account balance, mini statements, bill paying, money transfers Know and understand characteristics, uses, advantages and disadvantages of Electronic Funds Transfer (EFT), credit/debit card transactions, cheques, internet banking Know and understand characteristics and uses of patient records, pharmacy records Know and understand medical applications including printing of prosthetics, tissue engineering, artificial blood vessels, customised medicines Know and understand components of an expert system: user interface, inference engine, knowledge base, rules base, explanation system Know and understand how an expert system is used to produce possible solutions for different scenarios Know and understand characteristics and uses of computers in the retail industry including point of sale (POS) terminals and electronic funds transfer at point of sale (EFTPOS) terminals Know and understand point of sale (POS) terminals including updating stock files automatically and ordering new stock automatically Know and understand characteristics, advantages and disadvantages of internet shopping Know and understand characteristics, uses, advantages and disadvantages of Optical Mark Recognition (OMR) including school registers, multiple-choice examination papers, barcode, QR code Know and understand characteristics, uses, advantages and disadvantages of Optical Character Recognition (OCR) including automated number plate recognition (ANPR) systems Know and understand characteristics, uses, advantages and disadvantages of Radio Frequency Identification Device (RFID) including tracking stock, passports, automobiles, contactless payment Know and understand characteristics, uses, advantages and disadvantages of Near Field Communication (NFC) including payment using a smartphone Know and understand characteristics, uses, advantages and disadvantages of biometric recognition including face, iris, retina, finger, thumb, hand, voice Know and understand characteristics, uses, advantages and disadvantages of the research methods of observation, interviews, questionnaires and examination of existing documents Know and understand the need to identify the inputs, outputs and processing of the current system, problems with the current system, the user and information requirements for the new system Know and understand identifying and justifying suitable hardware and software for the new system Know and understand designing file/data structures, input formats, output formats and validation routines Know and understand file/data structures including field length, field name, data type, coding of data for example M for male, F for female Know and understand validation routines including range check, character check, length check, type check, format check, presence check, check digit Know and understand input formats including data capture forms Know and understand output formats including screen layouts and report layouts Know and understand the need to test the system before implementation Know and understand test designs, test strategies, test plan (test data, expected outcomes, actual outcomes, remedial action) following testing Know and understand test designs including the testing of data structures, file structures, input formats, output formats and validation routines Know and understand test strategies including to test each module, each function and the whole system Know and understand the definition, characteristics and use of test data using normal, abnormal and extreme data Know and understand the use of live data Know and understand characteristics, uses, advantages and disadvantages of the four methods of implementation, direct changeover, parallel running, pilot running, phased implementation Know and understand characteristics, uses and purpose of technical and user documentation Know and understand evaluating a solution including the efficiency of the solution, the ease of use of the solution, and the appropriateness of the solution Know and understand comparing the solution with the original task requirements, identifying any limitations and necessary improvements to the system, evaluating the users' responses to the results of testing the system Know and understand the causes of these safety issues and strategies for preventing them Know and understand the principles of a typical data protection act and why data protection legislation is required Know and understand characteristics of personal and sensitive data including personal name, address, date of birth, a photograph in school uniform, medical history Know and understand the need for personal data to be kept confidential and protected to avoid inappropriate disclosure Know and understand the need for eSafety when using the internet, email, social media, online gaming Know and understand minimising the potential danger of using the internet including only using trusted websites recommended by teachers, using a search engine that only allows access to age appropriate websites Know and understand minimising the potential danger of using online gaming including not using real names, not giving out personal or financial data Know and understand characteristics and effect of threats to data including hacking, phishing, pharming, smishing, vishing, viruses, malware, card fraud Know and understand hacking including the measures that must be taken in order to protect data Know and understand phishing, pharming, smishing, vishing including the methods that can be used to help prevent them Know and understand viruses and malware including how to take preventative action to avoid the danger of infecting a computer from a downloaded file Know and understand card fraud including shoulder surfing, card cloning, key logging Know and understand characteristics and methods of protecting data including biometrics, digital certificate, secure socket layer (SSL), encryption, firewall, two-factor authentication, user id and password Know and understand biometrics including the use of biometric data Know and understand digital certificate including its purpose and contents Know and understand secure socket layer (SSL) including encrypted links between the server and the client computer Know and understand encryption including its purpose for the protection of data on hard discs, email, cloud, HTTPS websites Know and understand firewall including its purpose Know and understand two-factor authentication including its purpose and function Know and understand user id and password including how they are used to increase the security of data Know and understand showing a clear sense of audience and purpose Know and understand planning ICT solutions that are responsive to and respectful of the needs of an audience Know and understand analysing the needs of an audience when creating ICT solutions Know and understand the need for copyright legislation and the principles of copyright relating to computer software (e.g. software piracy) Know and understand the methods that software producers employ to prevent software copyright legislation being broken Know and understand characteristics and effects of spam email including the methods which can be used to help prevent spam Know and understand characteristics, uses, advantages and disadvantages of using the internet including the differences between the internet, an intranet, an extranet and the World Wide Web (WWW), blog, forum, wiki, social networking Know and understand functionality including Internet Service Provider (ISP), structure of a web address, Uniform Resource Locator (URL), hyperlink, web browser Know and understand use of search engine including speed of searching, amount of information, the speed of finding relevant information, ease of finding reliable information Know and understand evaluating the information found on the internet including how up to date, reliable, biased and valid this information is Know and understand internet protocols including HyperText Transfer Protocol (HTTP), HyperText Transfer Protocol secure variant (HTTPS), File Transfer Protocol (FTP), Secure Socket Layer (SSL) Know and understand risks of using the internet including inappropriate and criminal material, restricting data through parental, educational and ISP control Be able to locate stored files Be able to open and import files of different types Be able to save files in a planned hierarchical directory/folder structure Be able to save files using appropriate file names Be able to save and print files in a variety of formats including a document, screenshots, database reports, data tables, graphs/charts, a web page in browser view, a web page in HTML view Be able to save and export in the file format of an application package including .docx, .doc, .xlsx, .xls, .sdb, .sdc, .accdb, .odb, .rtf, .pptx, .ppt Be able to save and export in a generic file format including .csv, .txt, .rtf, .pdf, .css, .htm, .jpg, .png Know and understand characteristics and uses of file formats including css, csv, gif, htm, .jpg, .pdf, .png, .rtf, .txt, .zip, .rar Know and understand the need for generic file formats Be able to reduce file sizes for storage or transmission where necessary using file compression including .zip, .rar Know and understand the need to reduce file sizes for storage or transmission Be able to place an image with precision Be able to resize an image as specified to maintain or adjust the aspect ratio of an image Be able to crop an image Be able to rotate an image Be able to reflect (flip) an image horizontally or vertically Be able to adjust the brightness of an image Be able to adjust the contrast of an image Be able to group and layer images including grouping and ungrouping, moving to the front or back Know and understand that reducing the file size can be achieved by reducing the image resolution or colour depth Be able to enter and modify text and numbers with total accuracy Be able to use editing techniques to manipulate text and numbers including highlight, delete, move, cut, copy, paste, drag and drop Be able to place objects into the document from a variety of sources including text, image, screenshot, shapes, table, graph or chart, spreadsheet extract, database extract Be able to wrap text around a table, chart or image including above, below, square and tight Be able to create a table with a specified number of rows and columns Be able to place text or objects in a table Be able to edit a table and its contents including insert row(s) and column(s), delete row(s) and column(s), merge cells Be able to create or edit headers and footers Be able to align the contents of the header and footer consistently within a document including to left margin, right margin and centred within margins Be able to place text and automated objects in headers and footers including file information, page numbering, total number of pages, date, time Know and understand the purpose of headers and footers Be able to create, modify, update and apply styles to ensure consistency of presentation Be able to apply font styles including font face, type (serif, sans-serif), point size, colour Be able to apply text alignment including left, right, centre, fully justified Be able to apply text enhancement including bold, underline, italic Be able to apply spacing including paragraph (before and after) and line Be able to apply bullets including shape, alignment, line spacing and indent Know and understand purpose and uses of a corporate house style Be able to use automated software tools (spell check, grammar check) and make appropriate changes to ensure all work produced contains as few errors as possible Be able to use validation routines to minimise data entry errors Know and understand that automated suggestions given by spell check software do not always give the correct response Know and understand importance, characteristics and uses of appropriate validation including range check, character check, length check, type check, format check, presence check Be able to identify and correct data entry errors including transposed numbers, incorrect spelling, inconsistent character spacing, inconsistent case Be able to identify and correct inconsistent line spacing, remove blank pages/slides, remove widows/orphans, inconsistent or incorrect application of styles, ensure that tables and lists are not split over columns or pages/slides Know and understand importance, characteristics and uses of verification including visual checking and double data entry to reduce data entry errors Know and understand the need for validation as well as verification Be able to select data to produce a graph or chart including using contiguous data, non-contiguous data and specified data ranges Be able to select the graph or chart type Be able to label the graph or chart including chart title, legend, sector labels, sector values, percentages, category axis title, value axis title, category axis labels, value axis labels, data value labels Be able to add a second data series Be able to add a second axis Be able to format numerical values to a specified number of decimal places Be able to format numerical values to display currency symbols Be able to adjust the maximum and minimum values of an axis scale and set incremental values Be able to enhance the appearance of a graph or chart including extracting a pie chart sector, changing the colour scheme or fill patterns Be able to edit page layout including page size, page orientation, page margins, number of columns, column width, spacing between columns, set and remove breaks (page, section and column breaks) Be able to set line spacing including single, 1.5 times, double, multiple, spacing before and after paragraphs Be able to set tabulation including left, right, centred and decimal tabs, indented paragraphs and hanging paragraphs Be able to apply text enhancement including bold, underline, italic, superscript and subscript, changes in case Be able to create or edit lists including bulleted, numbered Be able to find and replace text including matching case, whole words Be able to add and delete bookmarks/hyperlinks Know and understand the purpose of setting page, section and column breaks Know and understand the purpose of setting gutter margins Be able to import data from existing files (including .csv, .txt) using specified field names to create tables Be able to set appropriate data types to fields including text, numeric (integer, decimal, currency), date/time, Boolean/logical Be able to set sub-types of numeric data including percentage, number of decimal places Be able to set display format of Boolean/logical field (yes/no, true/false, checkbox) Be able to set display format of date/time data Be able to create and edit primary and foreign keys Be able to create relationships between tables Be able to create a data entry form including specified fields, appropriate font styles and sizes, appropriate spacing between fields, character spacing of individual fields, use of white space, radio buttons, check boxes, drop down menus Know and understand characteristics, uses, advantages and disadvantages of a flat file and a relational database Know and understand characteristics of primary key and foreign keys Know and understand characteristics of good form design Be able to use arithmetic operations or numeric functions to perform calculations including calculated fields, calculated controls Be able to use formulae and functions to perform calculations at run time including addition, subtraction, multiplication, division, sum, average, maximum, minimum, count Be able to use a single criterion, or multiple criteria to sort data into ascending or descending order Be able to use a single criterion, or multiple criteria to select subsets of data using a query Be able to perform searches using a variety of operators including AND, OR, NOT, LIKE, >, <, =, >=, <= Be able to perform searches using wildcards Be able to produce reports to display data including displaying all the required data and labels in full Be able to use appropriate headers and footers within a database report including report header, report footer, page header, page footer Be able to set report titles Be able to produce different output layouts including controlling the display of data, labels, tabular or columnar format Be able to align data and labels appropriately including right aligning numeric data and decimal alignment Be able to control the display format of numeric data including number of decimal places, currency symbol, percentage Be able to create a new presentation using a text file Be able to insert and edit objects consistently including images, text, shapes, logos, slide headers and footers, placeholder position, automated slide numbering Be able to format master slide objects including headings, subheadings, bullets, background colour Be able to apply slide layout Be able to insert a new slide Be able to move or delete a slide Be able to insert and edit objects on a slide including text (headings, subheadings, bulleted lists), images (still images, video clips, animated images), charts, tables, audio clips (sound), symbols, lines, arrows, call out boxes and shapes Be able to add presenter notes Be able to insert and edit a hyperlink including linking text or objects to a slide within the presentation, an external file or an email address Be able to insert an action button including modifying settings to navigate to a specified slide or file Be able to add alternative text/screentip to an object Be able to apply consistent transitions between slides Be able to apply consistent animation effects on text, images and other objects Be able to hide slides within a presentation Be able to display the presentation for a variety of purposes including looped on-screen carousel, presenter controlled Be able to print the presentation in a variety of layouts including full page slides, presenter notes, handouts Be able to insert cell(s), row(s) and column(s), delete cell(s), row(s) and column(s), merge cells Be able to create formulae using cell references Be able to replicate formulae using absolute and relative cell references where appropriate Be able to use arithmetic operators in formulae including add, subtract, multiply, divide, indices Be able to use named cells and named ranges Be able to use functions including sum, average, maximum, minimum, integer, rounding, counting, LOOKUP, VLOOKUP, HLOOKUP, XLOOKUP, IF Be able to use external data sources within functions Be able to use nested functions Know and understand the difference between a formula and a function Know and understand the order in which mathematical operations are performed including the use brackets to make sure that formulae work Know and understand characteristics and use of absolute and relative cell referencing Be able to sort data using a single criterion, or multiple criteria into ascending or descending order Be able to select subsets of data using a single criterion, or multiple criteria Be able to perform searches using a variety of operators including AND, OR, NOT, >, <, =, >=, <=, <> Be able to display either formulae or values Be able to adjust row height, column width and cell sizes so that all data, labels, and formulae is fully visible Be able to wrap text within cells so that all data is fully visible Be able to hide and display rows and columns Be able to enhance a spreadsheet including text colour, cell colour, bold, underline, italic, shading Be able to format numeric data appropriately including to display the number of decimal places, different currency symbols, percentages Be able to use conditional formatting to change the display format depending on the contents of a cell Be able to set the orientation to portrait or landscape Be able to control the page layout to print including specified number of pages, print area, display or hide gridlines, display or hide row and column headings Know and understand the content layer is used to enter the content and create the structure of a web page Know and understand the presentation layer is used to display and format elements within a web page Know and understand the behaviour layer is for a scripting language to control elements within a web page Be able to create the content layer of a web page Be able to place appropriate content in the body section of a web page Be able to insert a table including table header, table rows, table data Be able to use appropriate table attributes to meet the needs of the audience including to adjust cells to span more than one row or column, to set table and cell sizes in terms of pixels or % values, to apply styles to tables Be able to insert appropriate objects into a web page including text, images, sound clips, video (display controls, remove controls, autoplay), to adjust image or video size, aspect ratio and apply alternate text Be able to use the <div> tag including to apply styles and classes Be able to apply tags to text within a web page to display predefined styles including h1, h2, h3, p, i Be able to apply classes to elements within a web page Be able to apply styles to elements within a web page including to a list (ordered list, unordered list) Be able to create a bookmark within a web page using an id attribute Know and understand the purpose of the head and body sections of a web page Know and understand the reason tables are used to structure elements within a web page Know and understand the function of metatags including to define the charset, keywords for search engines, the author of the web page, a description of the web page, the viewport (to make your web page display on all devices) Know and understand the function of a hyperlink Know and understand the concept of a bookmark including methods of creating a bookmark within a web page Know and understand the function of an anchor Know and understand relative file path and absolute file path including the reason absolute file paths must not be used for hyperlinks to locally saved web pages/objects Be able to create the presentation layer of a web page Be able to create external styles to be tagged in a web page including h1, h2, h3, p, li Be able to specify the font properties including font family, size, colour, alignment, bold, italic Be able to attach comments to an external stylesheet Be able to save styles in cascading stylesheet format Know and understand characteristics of cascading stylesheets including the difference between attached stylesheets and inline style attributes, the hierarchy of multiple attached stylesheets and inline styles within a web page Know and understand characteristics of a style and a class including the difference between them Know and understand the reason relative file paths must be used for attached stylesheets

Be able to attach comments to an external stylesheet

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